SHAKTI Vinyasa Yoga Studio Operating
Policies:
 Yoga
Class Etiquette
PLEASE ARRIVE EARLY SO THAT YOU ARE IN THE STUDIO BEFORE
THE CLASS BEGINS. If you are late, please wait to enter
the room until after the OM’s have been chanted and once students
have started moving. Enter the room very quietly so you do not disturb
the students and the teacher in class. It is disrespectful to slam
the door or to snap release your mat. Instead, please close the
door without any sound and unroll your mat very slowly and quietly.
Please do not enter the class if you are more than 10 minutes
late. We believe that it is very important to complete
the whole yoga class (60 or 90 minutes) because of yogic respect,
your well-being, commitment to your practice, and the sense of community.
Thank you for staying present and committed to your yoga practice
before, during, and after classes.You are not permitted
to enter the 6am & 6:30am classes late. There is no
manager on duty for these early morning hours so the doors will
be locked 5 minutes after the class has begun. Please arrive early
so you can enjoy your whole experience at SHAKTI. Thank you for
being a part of this dedicated respectful community.
Yoga Classes and Memberships
All classes and membership fees are non-refundable and non-transferable.
Workshops and special classes are not included in memberships. Class
and membership fees may occasionally increase each year due to the
cost of living but we always keep our prices very reasonable and
we sometimes offer membership specials.
Freezing “Temporary Holding” or extending Membership
Expiration Dates
A membership or class package expiration date may be adjusted only
for medical reasons. It is the student’s responsibility to
notify the studio manager at the time of injury or illness. A statement
of injury or illness must be documented in writing by a physician
before any adjustment to the membership is made. Please note that
5 class packages expire after 30 days and the 10 class package expires
after 90 days. Those expiration dates may only be extended due to
sickness or if injury prevents you from coming to class. We are
sorry that memberships and class packages may not be extended to
accommodate vacation dates.
 Level
1 and 1.5 INTRO Series Make Up Policy and Extensions
For the 4 & 8-class INTRO series, students are allowed to make
up only one missed Intro Series class within one week after the
last class of that series. After this time, no additional make-ups
are permitted. If you have pre-registered for an Intro series but
you are unable to begin the session, you may contact the manager
to postpone your session one month. Once you have started a series,
you need to complete that session and can not transfer it to another
month. Students are permitted to make-up Intro Series classes at
either SHAKTI East or West if space allows. Please call first to
notify the manager that you want to join the class to as a make-up.
In addition, you can upgrade from a regular introductory series
to a PACKAGE series (includes the Mat and book) only on the first
night of the series.
1-3 Day Workshops and special class Cancellation Policy
Refunds or yoga class credit will be issued up to 7 days prior to
the workshop or class, less an administration/cancellation fee (1
day workshop $15, 2-3 day workshop $25). There will be no refunds
or credits within 7 days of any workshop or special class.
Weekend/Week-long Retreat Cancellation Policy
All deposits are non-refundable and non-transferable. Cancellations,
less an administration/cancellation fee, must be made 30 days prior
to the start of the retreat. Administration/cancellation fees
are listed under each retreat. No refunds or credits for cancellations
within 30 days of the event. No refunds or credits for failure to
attend or failure to complete the retreat.
Mexico Retreat Cancellation Policy
All deposits are non-refundable and non-transferable. If you
cancel 30 days prior to start date of retreat, you will receive
a partial refund, less $500.00 administration/cancellation fee.
No refunds, no transfers, and no credits for cancellations within
30 days of the retreat. No refunds or credits for failure to attend
or failure to complete the retreat. We recommend that you
purchase your own travel insurance.
Class or Event Cancellation/Date Change Policy
SHAKTI Vinyasa Yoga reserves the right to cancel or change the date
of any class, workshop, or retreat. We will do our best to notify
participants in a timely manner if this occurs. Only on very rare
occasions do we have to close the studio due to inclement weather
or a national holiday. If there is a lot of snow and it is dangerous
driving on the roads, please first call the studio to see if we
are holding class that day.
Teaching Assistants Program (TAP) and KARMA Yoga (work-study)
Exchanges
When a TAP or KARMA Yoga student works in exchange for free yoga
classes, the tokens are non-transferable and can only be used for
daily classes by that person. Work exchange can be used towards
free classes and memberships excluding workshops.
Credit Cards
There is a $15 minimum charge for all Visa and Master Card transactions.
Otherwise, we encourage you to use cash and checks. Thank you.
Retail Boutique Returns
Returned retail clothing is accepted for exchange or credit only
with your receipt and item tag still attached within 7 days of purchase.
Music, videos, DVD’s, and mats may only be returned with receipt
if damaged within 7 days of purchase for exchange or credit only.
Retail items can not be exchanged for yoga classes and yoga memberships
or class packages may not be exchanged for retail items.
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